Gift Unboxing Video:
We encourage you to record an unboxing video when you receive a gift from us.
In case the product arrives damaged, please include the unboxing video as evidence when you contact our customer support team for a refund.
This video will help expedite the refund process and ensure a smoother resolution.
Refund Policy:
We would like to bring to your attention that all sales made are considered final and are non-refundable.
However, your satisfaction is of great importance to us. In the event that your order is delivered and you find yourself unsatisfied, we encourage you to get in touch with us within 24 hours. We are dedicated to collaborating with you to ensure your complete satisfaction with our products and services. Your contentment remains our top priority.
Changes to the Refund Policy:
We reserve the right to modify this Refund Policy at any time. Any changes will be effective upon posting on our website.
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer support team at support@niara.co.in
We appreciate your trust in Niara, and we are committed to addressing any issues related to damaged or defective products promptly and fairly.
